The lending landscape
For an increasing number of Canadians, borrowing from a bank isn’t an option — they simply don’t qualify. On the other end of the spectrum, payday lenders seem to be on every street corner, but it can be difficult to escape the cycle of high-interest debt. Where can Canadians turn for a responsible, affordable credit solution in their time of financial need? Simple: Fairstone.
Imagine a better borrowing experience
Borrowing shouldn’t be shrouded in confusion or negativity. We believe it can — and should — be responsible, affordable and comfortable. At Fairstone, we're here to help you understand that you have borrowing options and to work with you to find the loan solution that’s right for your needs. You deserve transparency so you can know what you’re signing up for and understand how it can affect your budget and your financial future.
Content that connects
On our website and in our branches, you’ll find content to help you gain confidence and a clearer understanding of our products, processes and services. Relevant videos, tools, infographics and customer success stories clarify important financial topics like interest rates, credit scores, money management and reaching your financial goals.
Our customers’ rights
We believe in helping our customers make informed decisions about their loan, including their creditor insurance options.
At Fairstone, your purchase of insurance products is completely optional, and your choice of whether or not to purchase insurance or another supplemental product will not be considered in the approval of your loan.
You are entitled to have your loan payment quoted with and without insurance and supplemental products.
People that care
We’ll work with you one-on-one. Every time you visit a local Fairstone branch or speak to a Lending Specialist over the phone, we’re listening. We won’t just disclose rates, terms and conditions; we’ll help you understand them, using the level of detail you prefer. We’ll answer your questions to help you become confident and informed, so you can make smart financial decisions now and in the future. That’s what we promise to deliver.
Empowering our next generation
We believe that preparing our youth for a strong financial future is both our responsibility and our privilege. Our involvement with Junior Achievement (JA) Canada gives our next generation of leaders the opportunity to learn and grow. Fairstone employees across the country coach and deliver lessons on financial literacy and budgeting to students through JA Canada’s Dollars with Sense and Economics for Success programs. And, our corporate donations over the years have and will continue to enable thousands of students to continue to participate in these programs.