Stay in control of your loan with online account management
We created a guide to show you how online account management works, and help answer some frequently asked questions.
View your loan balance anywhere, anytime
It can be difficult to stay on top of your loan balance, especially when you have so many other bills or account balances that you regularly check. Log in to online account management from any device to view your current balance at a glance – it will be displayed on the main page.
Access your account details (loan term, interest rate, etc.)
Need to quickly access account details? Your account information can be found online, without having to call your branch. Login to your account, and from the main screen you should see your loan details listed under “account details”. The account details column outlines your original loan amount, your current balance, the day you opened the loan, the amount and date of your last payment, your term and annual percentage rate.
View your insurance products
Not sure if you’re covered? When you log in to online account management, any insurance products that you added to your loan will appear on the main screen.
Conveniently make payments online
From the main page, click “make a payment”, or click on the payments tab. You can choose whether you’d like to make a one-time payment or recurring payments. Plus, you have the option of paying your amount due, or choosing a custom amount.
Tip: Do you use several bank accounts? You can add multiple payment sources to your Fairstone account. You can view and edit your payment sources at anytime under the “payments” tab.
Never miss a loan payment – schedule one-time or recurring payments
Click the “payments” tab and select “scheduled payments”. Next, choose “add a scheduled payment”. Enter your payment details including the date you’d like the payment to be made, the amount of the payment and payment source. You can also view any scheduled payments you’ve previously set up.
Tip: Schedule payments to come out on the day you are paid – the money will go towards your loan before you have a chance to spend it elsewhere.
Need to change your address or contact info?
There’s no need to call us to change your personal information – simply log in to your account to do so. Click the “profile” tab to view and edit your contact details. Next, select the details you’d like to update and save your information to complete your changes.
Interested in registering for online account management? It’s simple:
You’ll need your loan account number, which can be found on your loan documents, and your branch number to create an account. Find your branch number by using our branch locator tool.